Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA) • Use photos to improve efficiency of the Part Return Process (PPR) • Send part information for traceability (RPT) • Submit detailed Field Product Reports (FPR) • Lookup and view recalls on vehicles (Recall) • Access the Service Workbench
All modules have the ability to include embedded images and video of the vehicle in question.
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