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Experience Mobile

Name: Experience Mobile
Rating: 5.00 (100 reviews)

1.4.7 by Verint Systems Inc.

5/5 (100 Reviews) April 06, 2025

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Latest Version

Version
1.4.7

Update
April 06, 2025

Developer
Verint Systems Inc.

Categories
Business

Platforms
Android

Visits
0

License
Free

Package Name
com.verint.xm.daksha

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More About Experience Mobile

Verint® Experience Mobile™ provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.

Key Features:
- Dashboards: Gain insights across every touchpoint in the customer journey
- Dashboard Card: Dig deeper into specific unified data.
- Case list: Quickly find cases that need your attention
- Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
- Contact customers: Call or email the customer via built in collaboration tools
- Case comments: Add notes for you or others to review
- Case history: View the case history, including changes to its status, assignment, or other key changes
- View survey response: View survey response that triggered the case

To use the Experience Mobile app, you must be an existing Experience Management user. Please contact your account manager for access.

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