My А1 empowers you to manage both your А1 mobile and fixed services, quickly and easily. My А1 is an intuitive and user-friendly mobile application, in line with the latest trends in application and UX design, so that it fits the needs of all postpaid and prepaid users, both private and business.
The application is free of charge and easy to use, thus saves you time and effort and it is available in Macedonian, Albanian and English.
Features on My A1 include:
А1 postpaid users:
- track the balance of your bill as well as the usage of active packages for free minutes, SMS and GB/MB etc.,
- track the balance of A1 Net Sef and Exchange option
- get a summary for the last 12 invoices and detailed overview of your last 5 invoices,
- activate the e-bill service and pay your monthly invoices through the app,
- activate and deactivate mobile and fixed packages and services,
- get the location of the nearby А1 stores,
- transfer credit from mobile postpaid to prepaid telephone number,
- stay informed about the best A1 offers and services and
- send ticket to our Contact center or access the most frequent questions and tutorials section on our web page www.A1.mk.
А1 prepaid users:
- track the balance of your prepaid credit,
- expiration date of your SIM card and SIM card status,
- activate and deactivate mobile packages and services,
- get the location of the nearby А1 stores,
- recharge your prepaid SIM card,
- SOS recharge,
- stay informed about the best A1 offers and services and
- send ticket to our Contact center or access the most frequent questions and tutorials section on our web page www.A1.mk.
If you already have created a username via web application My А1, you can use the same credentials to access this app.
By downloading and using the mobile application My A1, you accept the terms and conditions of usage.