MyCharlie Mobile Application and the 24/7 Virtual Assistant powered by AI technology is designed to engage, educate, and evaluate individual needs and allow members to have on-demand access to interdisciplinary Population Health Team with frequency of touchpoints determined by clinical complexity and needs. The MyCharlie Mobile Application and the 24/7 Virtual Assistant navigates all members on their personal healthcare journey by allowing connection to wellness applications and wearables for enhanced lifestyle behavior monitoring.
MyCharlie Key Features: • White labeled messaging to introduce the AHC Health & Wellness Program • Analytics integration automating risk level assignments for each member • Integrated Milliman Care Guidelines to develop person-centered and dynamic care action plans • 24/7 Virtual Assistant with on-demand engagement with team members • Enhanced lifestyle behavior monitoring with connectivity to health apps and wearables • Powered by Al Technology to streamline member communication and engagement • BT enabled medical devices for real-time biometric monitoring • Adherence Monitoring, using reminders and tasking to navigate members through their personal healthcare journey
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