Latest Version
Version
6.27.0
6.27.0
Update
December 25, 2024
December 25, 2024
Developer
ManageEngine
ManageEngine
Categories
Business
Business
Platforms
Android
Android
Visits
0
0
License
Free
Free
Package Name
com.manageengine.sdp.ondemand
com.manageengine.sdp.ondemand
Report
Report a Problem
Report a Problem
More About ServiceDesk Plus | Cloud
Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Discover the key features that can transform your service experience
Multiple instance management: Switch effortlessly between service desk instances and access different modules.
Request management: Create, edit, and manage incident and service requests with ease.
Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
Real-time notifications: Stay informed about service desk activities and request updates with timely push notifications.
Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
Asset management: Add, view, and manage your organization’s assets by scanning barcodes or QR codes. Track asset details, raise requests related to assets, and modify asset information on the go.
Knowledge base access: Find solutions in your help desk knowledge base to resolve issues faster.
AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.
Discover the key features that can transform your service experience
Multiple instance management: Switch effortlessly between service desk instances and access different modules.
Request management: Create, edit, and manage incident and service requests with ease.
Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
Real-time notifications: Stay informed about service desk activities and request updates with timely push notifications.
Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
Asset management: Add, view, and manage your organization’s assets by scanning barcodes or QR codes. Track asset details, raise requests related to assets, and modify asset information on the go.
Knowledge base access: Find solutions in your help desk knowledge base to resolve issues faster.
AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.
Rate the App
Add Comment & Review
User Reviews
Based on 100 reviews
No reviews added yet.
Comments will not be approved to be posted if they are SPAM, abusive, off-topic, use profanity, contain a personal attack, or promote hate of any kind.
More »
Popular Apps
QR Code Reader - PRO Scanner 5SebaBajar, Inc
Document ScanMaster PROSebaBajar, Inc
Screen Video Recorder 5SebaBajar, Inc
Grand Cinema Theatre 5Ready Theatre Systems LLC
Steam Chat 5Valve Corporation
다음 사전 - Daum Dictionary 5Kakao Corp.
Video Editor - Trim & Filters 5Trim Video & add filters
Mr. Pain 5Get ready for the pain!
Evil Superhero black web alien 5alien games superhero fighting
Last Island of Survival 5How would you survive?
More »
Editor's Choice
Kids English: Voice and Quiz 5AppBajar
Learn Bengali from English 5Advanced Apps Studio
Learn Bengali Easily 5SebaBajar, Inc
noplace: make new friends 5find your community
QR Code Reader - PRO Scanner 5SebaBajar, Inc
Document ScanMaster PROSebaBajar, Inc
Screen Video Recorder 5SebaBajar, Inc
Easy Barcode Scanner - QR PROSebaBajar, Inc
SebaBajar PartnerSebaBajar, Inc
Google Meet (original)Google LLC