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Visual Support

Name: Visual Support
Rating: 5.00 (100 reviews)

7.5.4 Build 800063613 by SightCall

5/5 (100 Reviews) November 26, 2024

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Latest Version

Version
7.5.4 Build 800063613

Update
November 26, 2024

Developer
SightCall

Categories
Business

Platforms
Android

Visits
0

License
Free

Package Name
com.sightcall.sightcall

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More About Visual Support

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

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